Complete Setup Guide: Memo24 Big Button Phone

1Connect the Handset

Attach the coiled cable from the handset to the base unit. The connection should click securely into place with a satisfying click. Test that the handset sits properly in the base cradle and doesn’t wobble.

2Connect to UK Phone System

Use the included 1.5m cable to connect the phone base to your UK landline system:

• Traditional BT landline: Connect directly to your BT master socket
• Router connection: Use the “Phone” or “Tel” port (usually marked in different color)
• Extension socket: Any UK phone socket will work

3Test Basic Operation

Lift the handset and listen for a clear dial tone. If you hear the continuous tone, your physical connection is successful. If not, check all connections are firm and try a different phone socket.

1Prepare Your UK Contact Photos

Gather clear, recent photos of family members and important UK contacts you want to program. Photos should be:

• Clear headshots showing the person’s face prominently
• Good contrast and lighting (avoid dark or blurry images)
• Small enough to fit under the transparent covers (just shy of 2.5cm x 2.5cm)
• Easily recognizable to the phone user
• Recent enough that the person looks the same

2Insert Photos

Carefully lift the transparent covers (might use a thin knfe for this) and insert the corresponding photos. Ensure photos are positioned so faces are clearly visible and right-side up. The covers should click back into place securely.

3Storing/Programming a Number Using a Picture Button (Speed Dial)

To store a phone number to a picture button:

1. Pick up the handset and place it on the table. Press the STORE button, then enter the phone number you want to store.
2. Press the STORE button again, followed by one of the 9 picture buttons.
3. Place the handset back on the cradle.

Note: During these steps, ignore the dial tone.

4UK Number Programming Examples

Here are examples of how to program common UK numbers:

• London number: 020 7946 0123
• Manchester: 0161 496 0123
• Mobile number: 07700 900123
• Local services: Include full area code even for local numbers
• Emergency (optional): 999 or 111 for NHS non-emergency

1Set Ringer Volume

Locate the ringer volume control (on the back of the base unit). Test all three settings by having a family member call from another UK number while you adjust the volume to find the optimal level for the user’s hearing.

2Adjust Call Volume During Conversations

During a phone conversation, use the call volume controls to set the audio level. Test with a UK family member to ensure comfortable hearing levels. The three settings should provide good range for most hearing abilities.

3Test Hands-Free Operation

Practice using the speakerphone function. This allows hands-free conversation with amplified audio, particularly useful for elderly users with hearing difficulties or mobility issues.